Coronavirus (COVID-19) ALERT Telehealth visit and more information

Placing our patients first in every situation and delivering extraordinary quality care.

AR Specialist

Accounts Receivable Specialist is responsible for processing and posting the payments from the insurances and patients, overseeing the collections and statement matters, and issuing refunds to the insurances and patients for overpayments. Primarily responsible for effective collection of patient accounts, accounts receivable follow-up, and reimbursement analysis.

Experience: 2 years working with AR and experience working with Medical Coding/Billing (Required)

Education: High school or equivalent (Required), Associate Degree (Preferred)

Certifications: Billing/Coding certification preferred

Duties and Responsibilities:

  • Analyze insurance reimbursement receipts.
  • Proficiency with the receivables management system including but not limited to patient registration, charge entry, coding, claims processing, collections, reports, and patient information inquiry.
  • Perform follow-up actions with insurance companies to ensure timely payment in full.
  • Post deductibles, write-offs, and payments as per EOBs/ERAs
  • Correctly allocate payments for line item posting.
  • Utilize account information to assist in write-offs for inclusive CPTs by the payor.
  • Provides customer service both on the telephone and in the office for all patients and authorized representatives regarding patient accounts following office protocol.
  • Follow-up on all returned claims, correspondence, account reconciliations and rebills receipt to achieve maximum reimbursement promptly with an emphasis on patient satisfaction.
  • Performs patient collections through monthly statements, phone, and email.
  • Actively searches for solutions to problems and presents ideas and recommendations to Management.
  • Retroactive verification of eligibility. Always attempts to verify inaccurate/missing information.
  • Ensures compliance with all State, Federal, and Central Business Office issues, including but not limited to patient-rights, Fair Debt Collections Practices, and other collection practices.
  • Update job knowledge by participating in educational opportunities.
  • Serve and protect sensitive information by adhering to professional standards, company policies and procedures, federal, state, and local requirements, and standards.
  • Interface with Billing Manager in communicating and resolving difficult AR issues
  • Other duties as assigned

Skills:

  • Ability to work independently and efficiently
  • Ability to research and understand billing guidelines and policies
  • Working knowledge of the Medical terminology, Medical Accounts Receivable, and billing processes (rejections, denials, appeals).
  • Working knowledge of various reimbursement methodologies, including reimbursement reductions, fee schedule calculations and comparisons and review of claims for correct payment Detail oriented.
  • Strong interpersonal and communication skills as well as the ability to maintain professionalism under pressure
  • Positive attitude, great organizational skills, and the ability to prioritize and multitask. An effective communicator, including over the phone.
  • Strong interpersonal and communication skills as well as the ability to maintain professionalism under pressure
  • A team player, interact productively with other team members
  • Bilingual (Spanish/Portuguese) preferred
  • EClinical Works EMR experience preferred

Job Type: Full-time

Back

 

Our Locations

We have multiple locations for your convenience.

Semoran Location

1651 N. Semoran Blvd.
Orlando, FL 32807
Link to Map

MON & TUES 8:15am – 6:30pm
WED – FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT 8:15am – 12:00 Noon
SUN Closed

Metrowest Location

1601 Park Center Dr., Ste 6B
Orlando, FL 32835
Link to Map

MON & FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT 8:15am – 12:00 Noon
SUN Closed
 

Alafaya Location

1561 S. Alafaya Trail, Ste 400
Orlando, FL 32828
Link to Map

MON 8:15am – 6:00pm
TUES – FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT 8:15am – 12:00 Noon
SUN Closed

Sanford Location

1403 Medical Plaza Drive, Ste 104
Sanford, FL 32771
Link to Map

MON & FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT & SUN Closed
 

LOOP Location

3274 Greenwald Way N.
Kissimmee, FL 34741
Link to Map

MON & FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT 8:15am – 12:00 Noon
SUN Closed

Kissimmee-Poinciana Location

1975 South John Young Pkwy, Ste 204
Kissimmee, FL 34741
Link to Map

MON & FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT & SUN Closed
 

Oviedo Location

1884 W. CR-419, Ste 1000
Oviedo, FL 32765
Link to Map

MON & FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT & SUN Closed

Winter Springs Location

501 W. SR 434
Winter Springs, FL 32708
Link to Map

MON & FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT & SUN Closed

Deltona Location

596 Courtland Blvd.
Deltona, FL 32738
Link to Map

MON & FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT & SUN Closed

Winter Garden Location

1327 Winter Garden Vineland Rd.
Winter Garden, FL 34787
Link to Map

MON & FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT & SUN Closed

Dr. Phillips Location

7051 Dr. Phillips Blvd, Ste 7
Orlando, FL 32819
Link to Map

MON & FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT & SUN Closed

Longwood Location

181 Sabal Palm Dr.
Longwood, FL 32779
Link to Map

MON & FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT & SUN Closed

Coming Soon!
Lake Nona Location

10105 Clear Vista St., Ste B
Orlando, FL 32832
Link to Map

MON & FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT & SUN Closed

NOW OPEN!
Apopka Location

200 N. Park Ave., Ste A
Apopka, FL 32703
Link to Map

MON & FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT & SUN Closed

Now Open!
Lee Vista Location

6447 S. Chickasaw Trail
Orlando, FL 32829
Link to Map

MON & FRI 8:15am – 5:00pm
LUNCH 12:30pm – 1:45pm
SAT & SUN Closed

Pin It on Pinterest