Natalia: At First Choice Pediatrics, we see children from when they’re newborn up until they turn 18.

Nick: More than children we serve families. A lot of people don’t realize that when a patient comes to the desk that that parent could have been up all night long with the child that’s vomiting, their high fever. Our service to the community is recognizing the hardships that parents go through every day. It’s very important that we sympathize with them in recognizing that as parent, could have been up all night with their child.

Natalia: The services that we provide are physicals, ADHD visits, asthma, follow-ups. We also offer immunizations, sick appointments, same-day sick appointments and any other concerns that they may have. We have five different locations – Semoran Boulevard in Orlando; Sanford; Alafaya; Kissimmee; and Metrowest; and Oviedo coming up soon. Parents can bring their children to any of the locations. We have an electronic medical record system so we will have their information in any of our locations. They could see any of our doctors as well. We take a lot of insurance.

Nick: Our mission statement is to put the patients first and to deliver extraordinary quality of care. We want our patients to walk in our office and receive that quality care. The most common compliment that we get here is that this is a very cozy place to be in. They feel like they’re home.

Dr. Song: I love seeing my patients grow up. I have many patients who I’ve been following since birth and now they’re talking to me in full sentences.

Nick: Most common compliments, I would say, come from a patient that’s checking out and they’ll say, “Hey, Doctor (so and so) is the best.” It’s really rewarding because you see that we are delivering and it’s proof that our system works.